Then install the latest version of AWCC and Alienware Gaming Monitor Driver from the Dell Support website at. Ensure that the supplied USB cable is connected to both the Alienware monitor and the computer.Ensure that your Internet connection is active.Win 10 need to be fully updated through Microsoft Win 10 "Update & Security.".Ensure that the operating system of your computer is Windows 10 R3 or later.The computer does not have AWCC 5.0 or later preinstalled:.You can configure your Alienware monitor lighting through the FX available in AWCC. Install the Alienware Gaming Monitor Driver from the Dell Support website at.The computer has AWCC 5.0 or later preinstalled:. Ĭhecking your computer eligibility and updating the AWCC version: For Alienware computers: In order for AWCC to function, the Alienware Gaming Monitor Driver must be installed. Install the Alienware Gaming Monitor Driver.Ĭonfiguring the lighting effects on an Alienware monitor is best accomplished through the Alienware Command Center (AWCC) software.Restart the personal computer when finished.Install the Alienware Gaming Monitor Windows operating system driver.Note: same connection method for non-Alienware or non dell computers.įollow the below steps to solve the Alienware monitor that is not getting detected under AWCC. Personal computer video card HDMI out port -> Alienware Gaming Monitor HDMI to HDMI cable -> Alienware Gaming Monitor HDMI in port.Personal computer video card DP out port -> Alienware Gaming Monitor DP to DP cable -> Alienware Gaming Monitor DP in port.Personal computer USB out port -> Alienware Gaming Monitor USB 3.0 upstream cable -> Alienware Gaming Monitor USB upstream port.Please check your cable connection first, ensure that your personal computer output port is connected to the right input port.
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